Traveling Abroad - International SOS (ISOS)

Additional Services For Countries with ISOS Clinics and/or Alarm Centers

  • Access to ISOS member-only clinics for primary and 24-hour emergency care
  • Country-specific information
  • In-country ISOS resources (staff and facilities)
  • Direct 24-hour access to local alarm centers for medical information, referrals and appointments

Additional Services For Countries with ISOS Clinics and/or Alarm Centers

  • Access to ISOS member-only clinics for primary and 24-hour emergency care
  • Country-specific information
  • In-country ISOS resources (staff and facilities)
  • Direct 24-hour access to local alarm centers for medical information, referrals and appointments

On-line Services via International SOS Online

  • On-line Country Guides (English language)
  • On-line Security Country Reports
  • On-line Security City Guides
  • Employee sign-up/registration for receipt of emailed medical and security Alerts and Situation Updates as they happen.

Security Assistance Services

  • 24-hour access to ISOS security specialists who provide up-to-date security and safety information.
  • Access to security crisis center
  • Coordination and transportation for security evacuations


Steps To Take To Access and Navigate The International SOS Site

  • To access this site you must log into the International SOS site using your NetID and password.
  • Once on the site go to personal travel locator.
  • You will need to copy the auto-generated Member ID number 11BYSG000011 and then select Set Up New User name and password.
  • You will need to create a unique User name (e.g., FirstAndLastName: DebraSmith) and a strong user password (e.g., try combining part of your name with part of your phone number and a symbol: Debra4819%).
  • Once your information is set up, create a name for your trip (e.g., country, month and year: Sri Lanka Jan 2011).
  • Print and take your International SOS member card with you when you travel abroad.
  • You may also add the flight information and rental car information.
  • You can create a profile and/or enter travel itinerary information at https://myportal.internationalsos.com/WebPortal/MyOrganisation
  • Link to access information on the International SOS Membership App

Medical Assistance Services

  • 24-hour access to ISOS worldwide alarm centers staffed with multilingual coordinators
  • Emergency and routine medical advice by ISOS physicians
  • Medical and dental referrals
  • Medical evacuation/repatriation
  • Outpatient case management
  • Arrange for inpatient admission and identify receiving physician
  • Arrange ground transportation and accommodation for accompanying family members
  • Assistance with documentation for insurance claim forms
  • Repatriation of mortal remains

Travel Assistance Services

  • Legal referrals
  • Emergency message transmission
  • Lost document advice and assistance
  • Compassionate visit/family travel assistance
  • Return of minors

Travel-Personal Time

  • Rice University members can purchase ISOS travel assistance services while traveling on vacation and receive a 20% discount.
  • To learn more about this option go to the link to International SOS Travel Registration Website.